At Beauty Hacks, customer satisfaction is our priority. We are committed to providing high-quality skincare, makeup, haircare, and body care products. If you are not fully satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
Return Window: You may request a return within 5 days of receiving your order.
Condition: Products must be unused, unopened, and in their original packaging with all seals and tags intact.
Non-Returnable Items: Due to hygiene and safety reasons, the following items cannot be returned:
Opened or used skincare, makeup, haircare, or body care products
Items with broken seals or altered packaging
Sale or clearance items (if applicable)
2. Exchange Policy
Exchanges are allowed within the 5-day return window.
You may exchange for a different product, shade, or variant (subject to availability).
If the requested item is unavailable, you may choose a refund or select another product of equal value.
3. Return Process
Contact Us: Email our customer support at Beautyhackss2226@gmail.com with your order number and reason for return.
Once approved, you will receive return instructions.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refund Policy
Refunds are processed within 10–15 business days after we receive and inspect the returned item.
Refunds will be issued to the original payment method.
Original shipping fees are non-refundable unless the return is due to our error.
5. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately with clear photos. We will provide a replacement or full refund at no additional cost.
For any questions, feel free to contact our support team at Beautyhackss2226@gmail.com
Thank you for choosing Beauty Hacks
